Frequently Asked Questions
How do I cancel my subscription?
Use the cancellation form above or contact our support team via email or live chat. Cancellations are typically processed within 24-48 hours.
How long does a refund take?
Refunds are processed within 5-10 business days after your cancellation is confirmed. The timeframe depends on your bank or payment provider.
I don't recognise this charge on my statement
If you see a charge you don't recognise, please contact us with your email address and the last 4 digits of your card. We'll help you identify the transaction.
Can I get a partial refund?
Depending on your subscription terms and usage, partial refunds may be available. Please contact our support team to discuss your specific situation.
How do I contact support?
You can reach us by email at support@atlasvirtcs.com, through our live chat during business hours, or by submitting the contact form below.